ACI Newsletter - December 2021

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ACI NEWSLETTER - DECEMBER 2021

Dearest ACI Member,

Another year done and dusted! Can you believe it?! 2021 went past like a whirlwind and it seems like only yesterday that we celebrated Easter, in uneasy anticipation of what the year might still hold.

First we want to start off by acknowledging and thanking our ACI members for your support, continued payments and – most of all – making use of your portfolio to go on holiday! Despite the current global pandemic and the uncertainty around it, we have been overjoyed to see thousands of our members, together with their loved-ones, visiting our Club Resorts throughout 2021.

In this newsletter we will answer some of your top club-related questions, talk about the new 2022 (reduced!) exchange fee and announce the 2022 Bonus Break prices. We’ll be putting the spotlight on some of our favourite destinations and sharing some top holiday tips and tricks.

Wishing you an unforgettable, socially-distanced, adventurous, happy and healthy 2022!

Warmest holiday regards

The ACI Team

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ONLINE BOOKING

IMPORTANT NOTICES

In the last newsletter we asked our ACI members to share the topics that they would like more information on, in regards to their holiday product. Here are the top results and a quick summary of each:

My Assets: What are they worth?

All availability in the ACI holiday pool is allocated a Club Asset value, depending on the resort, unit type, season and length of stay.

Your Club Assets hold the same value as they had on the day you purchased them. You will not require more Club Assets to secure the same (or a similar) week, in a similar unit, at the same resort in 3 years' time, or more, than you do now. The total Club Assets assigned to a particular timeshare chalet/unit per annum may not vary. Only the values assigned to individual weeks in that chalet/unit may vary, according to where those weeks fall in any given year, in regards to season and school holidays.

My Bookings: How to make a booking?

We have an online member’s portal especially build for you, the member, to make bookings and to manage your club portfolio.
Click here to login.

Types of Bookings:
Club Asset bookings – use your Club Assets to book holidays from the ACI holiday pool.
Cash Bookings - Bonus Bookings are exclusive cash offers only available to Club members. This excludes external and RCI stock.

My Assets: What is their validity?

Your Assets can be accumulated for a set amount of years (usually 3, depending on your specific membership agreement) do if they are due to expire?
Read more about your Assets here

My Portfolio: How can you use it?

The purpose of your holiday portfolio is to provide for an annual holiday for you and your family. Club Assets are released yearly for you to use to book available holidays from the ACI availability pool.
Click here to find out how to make a booking.

If you cannot use your Club Assest for any reason before they are due to expire, you have options!
Read more about your Assets and what to do if they are due to expire here.

We know that every little bit helps and so we're doing our little bit to help a bit!

We are excited to share that the exchange fee for 2022 has been reduced to the 2020 price and is now R995 again!

When making an exchange reservation online through the ACI dashboard, or when making an exchange reservation through the ACI Call Centre, the 2022 Exchange Fee is R995.

Need a break from your daily routine?! Well, you can set-off for a lovely getaway to a holiday destination near you, or even plan a quick road trip to the coast! Why not?!

Don’t miss out on these exclusive member BONUS BREAKS.

Midweek from R1399

Weekend from R2199

Full Week from R3299

Bonus Break bookings available at the following destinations:
Baywater Village | Caribbean Estates | Crystal Springs | Kagga Kamma | Kridzil | Little Eden | Manzi Monaté | Monateng Safari Lodge | Mount Amanzi | Sandy Place | Sudwala Lodge | Uvongo River Resort

STOCK IS MOVING FAST, DON'T MISS OUT. ENQUIRE ABOUT AVAILABILITY TODAY BY DIALLING
012 492 1230!
T&C’s apply

There is something magical about Uvongo River Resort. The Resort captures the essence of "La Dolce Vita" or the "The Sweet Life" - once you enter through its gates, you will see the restored ship, the colourful murals and feel the village-style atmosphere.

Find out more

Situated on the shores of Swartvlei Lake in the heart of the Garden Route, Baywater Village offers idyllic surroundings and excellent facilities. It is ideal for a fun-filled, activity packed family holiday or an easygoing, peaceful getaway.

Find out more

Situated conveniently close to Hartbeespoort Dam and only a short drive from Johannesburg and Pretoria, Mount Amanzi offers a relaxing holiday experience - quite literally on your doorstep, for those living in Gauteng.

Find out more

To book one of these resorts you can:

Book online using your Club Assets.
Book as a Bonus Break *please note, not all resorts are available for Bonus Bookings and all bookings are subject to availability.
Make a rental booking on Gomelo *please note, not all resorts are available on Gomelo for rental bookings.

All of our Member Services Departments will be closed from Wednesday, 22 December 2021 to Tuesday, 04 January 2022.

MEMBER VERIFICATION
Please note, for your protection, strict security protocols are followed when dealing with queries in regards to your portfolio. For member verification purposes, please ensure you have your ID number, postal address, e-mail address and cell number on hand when calling in. Should you wish to provide access to your portfolio to a third party, or allow a third party to transact on your behalf, they will require a full Power of Attorney in order to do so.
Click here to download the Power of Attorney Appointment Letter.
For more information please contact the Call Centre.

MEMBER COMMUNICATION
Don't miss out on great offers and important updates! Please ensure that your contact information is current. You may update your details from the ACI login page, give us a call or send your updated information to correspondence@vrs.co.za.

FORFEITURE NOTICES
Don't lose out on precious holiday memories! You might have unused Club Assets at the end of the year and we would hate to see you forfeit them. Not sure what to do with your unused or left over Club Assets at the end of the year and don't want to lose out? Call us now on 012 492 1230 to discuss your options.

VOASA CONSUMER ALERT
Please be cautious when considering resale agencies. VOASA does not recommend entering into agreements with entities which are not registered with Vacation Ownership Association of Southern Africa (VOASA) or associated with the respective timeshare club.

Holidaying for your health and a good cause.

It’s normal to feel a bit overwhelmed with all the things going on in the world currently, especially since the outbreak of the COVID-19 pandemic, or perhaps your work-life balance might be out of whack.